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Return Policy
Please call to return an item. This must be within 30days of receipt..
We will give you a R.A.N number. ( Return Authorization number)
Return shipping is at your expense, using the carrier of your choice. Your account will be credited upon receipt.
The item must be returned in its original packing and should be in the original purchase condition..
please enclose details of Name, address,phone number,RAN, and e-mail address.
Send returns to;
Sylvathwaite LLC,
20561, s adams Vista Ct.
Oregon City, OR, 97045
Backorder Policy
If an item is on back order, we will inform you.
You may then choose to wait its arrival,or choose a different item. The choice is yours!!
Shipping Policies
Orders are shipped within 2 business days.
Please call to request to return an item. If an item is out of stock or back ordered we will notify you..
Most orders are shipped Fedex. Orders to a p.o.box go USPS..
Shipping and handling charges are a flat rate of 7 dollars (US) or 12.00 for orders over $100
Damaged Goods Policy
If you believe a product is defective or damaged in transit., please contact us (Richard)so we can resolve the problem.
All returns must be made within 30 days of receipt.
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Note: All prices in US Dollars
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